- The solution will streamline access for local operators seeking faster and more efficient integration into Elanta’s networks while maintaining excellent quality to deliver telecommunications services to their end customers.
- This project supports elanta’s expansion and diversification strategy in the FTTH market.
Elanta, Spain’s leading wholesale neutral FTTH operator, has entrusted Optare Solutions with the design and development of its new customer portal, specifically targeting regional and local operators seeking more autonomous and personalized management. This project will enable elanta to enhance operator experience by providing more accessible, agile, and efficient tools for marketing telecommunications services within elanta’s networks.
The portal will centralize key functionalities such as viewing contracted services, account management, coverage tracking, and the swift contracting of new services. It will also offer 24/7 access and advanced business data analysis tools. These innovations will not only improve operator interactions and equip them with tools for better and faster commercialization but will also help elanta reduce management times and operational costs, strengthening its position as a sector leader.
Andrea Liboreiro, CEO of elanta, highlighted: “We chose Optare Solutions for their deep understanding of processes and technology within the sector and their ability to manage strategic projects with a customer-focused approach. This portal will be a key tool in our growth and operational optimization strategy.”
Luis Álvarez Sestelo, CEO of Optare Solutions, added: “We are excited about the opportunity to collaborate with elanta on this project. Our extensive experience in implementing OSS solutions enables us to reduce operational costs and enhance customer service quality. This will allow us to provide the value elanta needs to achieve its growth and diversification goals in the FTTH market.”
With this project, Optare Solutions reaffirms its position as a trusted partner for companies looking to optimize their processes and adapt to a highly competitive market. For its part, elanta continues to advance its growth strategy, solidifying its position as a leading wholesale FTTH service provider.
About Optare Solutions
Optare Solutions is a leading service consultancy in the telecommunications sector, specializing in delivering innovative and tailored solutions for operators. Focusing on network optimization, customer experience management, and advanced analytics, Optare Solutions is committed to helping clients achieve operational excellence and remain competitive in an ever-evolving market. With nearly 150 professionals and a presence in 5 countries, the company has completed over 2,000 projects in more than 25 countries, collaborating with over 30 telecom operators. Since October 2024, Optare Solutions has been listed on the BME Growth market, opening new opportunities for international expansion and development.
About elanta
Formerly known as Lyntia Access until January 2024, elanta is Spain’s leading wholesale FTTH operator for residential and corporate access services. It serves more than 650,000 connected customers across its network, which reaches over three million homes. Additionally, nine out of ten homes in its network have ultra-fast connectivity capabilities (XGSPON), offering speeds of up to 10 Gbps for residential and 50 Gbps for business customers. Elanta, part of Antin Infrastructure Partners, has established itself as a key industry player through a perfectly balanced strategy of organic and inorganic growth over the past four years. Elanta closed 2023 with a turnover exceeding €80 million. More information at www.elanta.com.
