OTE Group selects Optare Solutions in optimizing the Oracle OSM operation

The largest technology company in Greece, chooses OSM Butler solution by Optare Solutions to improve its delivery of services operations .

OTE Group, the largest telecommunications and technology company in Greece, , has chosen the Optare’s OSM Butler solution in order to improve the Oracle OSM operation, the Order Management Solution used by the operator for delivery of services.

The custom implementation to the OTE Group environment, which has been completed in record time, has several benefits for OTE  such as operations simplification on a massive volume of orders with issues, faster detection and diagnosis of provision incidents and incident resolution simplification.

Based on 10+ years of OSM knowledge Optare Solutions has developed OSM Butler solution, a tool to help Operations Support Teams to address day-to-day operations problems with Oracle OSM.

  • Oriented to solve problems in a simple way, reduce effort, response time and costs
  • Designed & implemented taking OSM gaps into account, and using our huge experience in optimizing systems and solving problems


About OTE

OTE Group is the largest technology company in Greece. It is one of the top three listed companies with respect to capitalization, in the Athens Stock Exchange and is also listed in the London Stock Exchange. Deutsche Telekom holds 45% of OTE’s share capital and the Greek State holds 5%. OTE Group employs approximately 13,000 people in Greece and approximately 20,000 people in total.

OTE Group offers the full range of telecommunications services: from fixed-line and mobile telephony, broadband services, to pay television and integrated ICT solutions. In addition to its core telecommunications activities, the Group in Greece is also involved in maritime communications, real-estate and professional training. Abroad, the Group operates in the telecommunications market of Romania, where it offers fixed-line and mobile communications, as well as television services.

COSMOTE is the unified commercial brand for all the products and services of the Group and its key message is “a better world, for all”. Its mission is to bring technological capabilities to all, so that everyone can live and enjoy at the fullest all possibilities offered now, while also building on them for a better tomorrow.


About Optare

Optare Solutions is a leading company in systems integration, working exclusively for telecommunications operators worldwide since 2002. Optare offers the highest quality services in delivery of services, assurance processes and API management platforms. It also offers its own solutions for third-party resources management, data analytics, optimization of QoE (Quality of Experience) perceived by customers and IoT platforms.

Optare has more than 130 employees in its offices in Vigo, Ourense, Madrid and Mexico. It offers specialized consulting, implementation, support and maintenance, and training worldwide. Currently it is focused on Europe, the Middle East and LATAM market.

For more information access www.optaresolutions.com