The Next Evolution Of Service Management
Digital Transformation Requires Leveraging Digital Technology to Optimise Service Management Processes
Digital Operations supports the management of the end-to-end customer experience and the entire service lifecycle. Digital operations will enable Service Management to break down operational silos to address all the interactions between a service organization and their customers. This white paper discusses how and why digital operations is required for the next evolution of service management, the requirements of a Digital Operations Solution, and Vitria’s capabilities to accelerate the transformational journey.
Download the whitepaper to learn more.
![](https://optaresolutions.com/wp-content/uploads/2019/10/Digital-Operations-The-Next-Evolution-of-Service-Management-Border-116x150.png)